Last updated: July 17, 2026
NICHI (operated by UBANESE, LLC) is committed to making our website accessible to everyone, including people with disabilities. Calm should be for everybody.
Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Accessibility is considered in our design and development process, not added afterward.
What We Do
- Maintain sufficient color contrast between text and backgrounds throughout the Site
- Provide descriptive alternative text for meaningful images
- Support full keyboard navigation with visible focus indicators
- Use semantic HTML structure (headings, landmarks, labels) for screen reader compatibility
- Respect the "reduce motion" preference: animations are disabled for visitors who have enabled reduced motion in their system settings, and all content remains fully visible without JavaScript
- Keep forms simple, with clear labels and error messages
Known Limitations
Some third-party content and services we rely on (such as embedded forms and social media platforms) may not fully meet our accessibility standards. We choose vendors with accessibility in mind and pass feedback to them when issues are found.
At Our Popups
If you need assistance at a NICHI popup — including help reading the menu or placing an order — please let our staff know. We are happy to help.
Feedback
We welcome feedback on the accessibility of this Site. If you encounter a barrier or have a suggestion, contact us at info@nichi-matcha.com with the subject line "Accessibility." We aim to respond within five business days and to fix verified issues promptly.